Frequently Asked Questions
Everything you need to know about your Locket Loves order.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the country. Express options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy on all unworn items with original tags attached. Please visit our returns portal to start your request.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart for the perfect fit.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Are your materials sustainably sourced?
Locket Loves is committed to ethical fashion. We use organic cotton and recycled fabrics wherever possible to minimize our environmental footprint.
Can I change my order after it has been placed?
Once an order is placed, it moves quickly to our warehouse. Please contact our support team within 1 hour if you need to make urgent changes.